Comcast Radom Disconnects . No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. Speaking of compatibility, make sure the modem you choose works with your cable provider before you purchase it. And while all of its features don't . The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. It is easy to set up and on most networks, it is literally plug-and-play. Gigabit internet plans may be costly but the high speeds make it worthwhile for avid streamers and online gamers. If thats the case, you can either look into getting a new ISP or buy a new modem. Just dont forget a Gigabit router. Their bonehead compatibility department doesn't acknowledge the existence of Link Aggregation. . No firmware available for prior update. If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. Its your job to make sure that your ISP is updating your modems firmware. The AC2350 router supports these speeds across a wide area of effect but the whole unit only supports gigabit Internet with select providers including Cox and Xfinity. My ac pro cant go over 450 or so (80mhz). The only downside to this modems port array is that they cannot be used to send Gigabit signals to separate devices. No amount of firmware updates will fix it. It might be worth taking a few minutes to see if theres another ISP that can both provide you with internet and update your modem. The Motorola MB8600 Modem is designed with airflow in mind, so youll have less of a risk of inconvenient downtime. The Motorola MB8600 is still listed at xFinity My Device Info. Press question mark to learn the rest of the keyboard shortcuts. It can also work as a 328 DOCSIS 3.0 modem. This eliminates WiFi as a source of lag or internet latency for that one device, which is often useful for online gaming. It was never valid in the first place. Before you buy, take a look at where you plan to keep your modem. This was exactly what I was looking for. Please contact the moderators of this subreddit if you have any questions or concerns. My signal levels are linked in another comment on this post. I just need to check back in a few months to see if a newer version of firmware has been released. So how do you go about confirming that you have the most updated version of firmware on your modem? It also features fast activation for the most popular internet service providers. My router cant do more than a gig anyway. Dont worry if youre not sure what your modems IP address is. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. Some modems have a screen that is off to the side a little, making it more difficult to see, especially from a distance. that will set up a new exemption for the modem and you won't get the alert. One option is to rent a modem from your ISP. On the next panel you'll need to connect your modem to a "live" coax cable. Speeds up to 1 Gig (940 Mbps) - DOCSIS 3.1 modem. Especially today with everyone emailing, banking, and shopping online, you want to make sure your internet connection is as secure as possible. I use xfinity with my own Motorola MB8611 modem. If you have questions about your services, we're here to answer them. The modem runs a little hot, though this can be alleviated by placing it somewhere on a desk, where it will get better airflow. I've connected the TPLink C5400X router to a Motorola MB8600 modem with link aggregation enabled in both. But I keep getting emails from Comcast telling me my device can't keep up with the current speeds. It is a certificate that Motorola/Zoom never had signed by a public certificate authority. We recently ended our promotional rate with Comcast and while negotiating a new rate I was happy to see they had started offering 1000Mbps down service in my neighborhood. Would love your thoughts, please comment. For immediate assistance, check out the Xfinity Assistant. From what I have read online, your ISP handles the Modem firmware, because it is specific for each individual ISP, thus it is not some generic thing like it is with Wifi Routers. The downside of combo units is that they are harder to troubleshoot but the upside is that they are easiest to install, which can be a game-changer for the technologically-challenged. With some modems, youll notice annoying slowdowns occasionally. If you dont have these default values listed on your modem, you can most likely find them online. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). Downstream and upstream channels play a significant role in the speed of your downloads and uploads. Luckily, this information is listed on your modem as well. functionality and Motorola Mobility reserves the right to change the content and timing of any product, product feature or software release. Command Center Software Video Surveillance and Analytics Public Safety LTE Managed and Support Services Two-Way Radio APX P25 Two-Way Radios APX NEXT P25 Smart Radio . The Nighthawk C7800 is about comparable to Netgears Nighthawk CM1200 router, so if you already have some beefy Netgear tri-band router, then the CM1200 is the better value purchase. These funds help me keep the site up and running, which allows me to continue delivering the tips and information you need to keep your home internet firing on all cylinders. Current firmware supports bonding on 2 Ethernet ports, which is essential for delivering speeds over 1Gbps. As a result, theres no further action at this point. All modem channels now look good, even #28 and #29. I use xfinity with my own Motorola MB8611 modem. Its performance is capped at 1 Gbps and it cannot support multi-gig plans. Download speed has gone from 1.4 tb average to 500mb. The modem can theoretically pass through a max upstream of about 6 Gbps on its own. A power button can make this process more convenient. One of those checks is to see if the latest firmware version is running on the modem. Your email address will not be published. On top of that, you dont want your internet performance suffering because your ISP wont update your modem. Model MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY. But do you need to splurge for a higher-priced modem with bigger numbers all around? Issues since recent MB8600 firmware upgrade. This time they are saying they need to call Motorola to update the firmware, and Motorola isn't open until tomorrow when I'll be at work and my wife is supposed to be working from home. You might review Internet Troubleshooting Tips if you haven't already. Over time, Internet and TV equipment must be updated to keep up with the latest technology. Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. We don't want to lose you to too much technical jargon this early on, but no talk involving the Motorola MB8600 would be complete without mentioning the high DOCSIS ratings of 3.1 and 3.2, both of which speak highly of the MB8600's ability to compete with other modem manufacturers by using the latest firmware upgrades available in addition . . If you rent from your cable company, theyll likely set up your modem. Finally, upload the update and reboot the router. The Motorola MB8600 is still listed at xFinity My Device Info. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). Thoughts?? One problem with buying a modem versus renting one, however, is that technology is always changing. I know nothing about what these should be. DOCSIS 3.0, which is still more than acceptable, supports more than 100 Mbps. Or is it just to access the web UI of the modem? If they are no longer supporting the device it is at.end of life. Find more Netgear Nighthawk CM1200 information and reviews here. Enter your router username. Answers to be found are better than being left wondering. Now just got another Motorola MB8600 firmware push to firmware version 8600-19.3.15 I think today January 12th . MB8600 supports ultra fast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher, up to many gigabits per second. Try to plug in via the router and no internet. Build it Your modem needs to be receiving firmware updates. It is no longer compatible with 1 gig or higher. Motorola mb8600. The C7800 has a useful LED display to show the status of different components and is overall fairly compact. Does anyone know how to perform the same fix for Chrome? Rented modems from the ISP are usually modem and router combination devices, and they dont usually offer as many features as standalone modems and routers do. Prometheus Exporter for the MB8600 Modem. Click on it, then click Delete and confirm the action. A model that is both a modem and a router will not only link you to the internet, but it can also link the computers and devices within your home to each other. And I'm not BUYING nothin or changing NOTHIN. . ; Maximum speeds up to 400 Mbps - DOCSIS 3.0 modem (32 or 24 channels down) That's why an updated modem is so important for getting top speeds. Thats because ISPs wont rent out modems that they dont update. Our community is your official source on Reddit for help with Xfinity services. Both support DOCSIS 3.0 and 3.1, are certified by Comcast Xfinity, and are compatible with all devices and internet service providers. Does Using an Ethernet Cable Matter for Gaming? Feb 21, 2019 . I plugged/unplugged every coax cable between the pole and my router, had comcast reload my boot config, and moved back to my old modem and then to my new modem. Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. Comcast Xfinity, Xfinity X1, Cox and CableOne have all approved this modem for all the speed packages they offer. Your Motorola router processes the signal from your internet service provider and transmits it to your network. Any time a software bug or security flaw is found in your modems code, the manufacturer will update the code for your modem and issue an update. To unleash your ultra-fast gigabit Internet plan, you need one of the best DOCSIS 3.1 modems. Unfortunately, it will be a while yet until any ISP adopts this new tech. I'm disappointed as having an extra port is really nice for troubleshooting with a directly connected laptop, bypassing the separate router between the MB8600 and the rest of the network. It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. Once the modem update has been tested and everything works properly, your ISP will issue the firmware update. Welcome to the Xfinity community! I have defaulted both router and modem, turned off LAG on modem, to no avail. Netgear is one of the most reliable brands in networking and their Nighthawk CM1200 represents their latest and greatest in gigabit modem technology. This modem has 2 OFDM to reduce latency as well. Motorola MR2600 Wrap Up. As you can see, depending upon your ISP you may have a different version of firmware. it's still supported, just checked their website! Heres a link to my signal levels: https://imgur.com/a/PHOB4qr. That depends. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. On some occasions it may take them a while to issue a firmware update after its released. Modems usually get firmware updates from the ISP itself. Security is an important consideration. The only way to know if your modem was updated is to check the firmware version on the device, which well get to later. Thankfully, that is a while away from now and the 1 Gbps max upstream is as good as it gets until then. Hi new member here can you please message me if you still have it, thank you. Issue Resolved: so as a last resort, before calling Comcast again, I removed an inline surge suppressor from my coax cable. On the inside, though, the Motorola MB8600 features DOCSIS 3.1, capable of getting up to 6Gbps of Internet bandwidth from the provider. Yes, youll set passwords on your home network and each device. Please post the downstream power level and SNR values for all channels as well as: @BruceWheres a screen shot, hope this helps. I actually think my firmware might be okay.