of the email address that you entered. MRI Living: Take better care of residents, business, and yourself Brochure Case Studies Mark Development boosts resident adoption of online payments over 90% Case Studies On-Demand Webinar Tools and Tips to Increase Resident Adoption of Digital Payments On-Demand Webinar Take better care of residents, business, and yourself After you log in for the first time, you will be prompted to change the password. Join our experienced trainers in a live session in Q3 and save 25%! Give leasing teams time back in their day, Offer multiple convenient payment options, Accelerate cashflow and stop hunting down payments. Offering them a simple online experience is no longer a convenience; its a necessity. Resident Connect portal for your property is displayed. Announcing: 8 eLearning courses for MRI X, Quick Free Training Videos on Navigating Version X and the Version X Migration Tool, MRI Software completes acquisition of PropTech Group (ASX:PTG), MRI Survey Reveals What Renters Want: Green Practices, Digital Interactions, Luxury Amenities, and Future Homeownership, Multifamily Leasing in 2022 Continued to Defy Pre-Pandemic Norms, MRI Software research reveals two-thirds of employees want hotel-style amenities at the office. if property management has modified the portal appearance. of the charge. We use cookies to enhance your site experience, analyse site performance and customise content and advertisements. MRI Software LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. Payment. new password and confirm the password in the corresponding field. Depending on your access rights, you can view statements, Preferences cookies enable our website to remember information that changes the way our site behaves or looks, like your preferred language or the region you are in. You can adjust all of your cookie settings by navigating the tabs on the left hand side. to providing up-to-date, comprehensive, quality Help documentation. Insurance Any unauthorized use, reproduction or transfer of this product is strictly prohibited. certain Software and Content may be designed to help clients comply with Tenant Connect is an easy to maintain, fully brand-able, secure tenant portal where clients can make payments, enter sales data, review account status and history, initiate service requests, and much more. 28925 Fountain Parkway Solon, OH 44139 United States. This email address will be the user name you can use to log on to the portal. Stay agile and competitive with flexible solutions for commercial owners, operators, and occupiers. Tenants can now access key account information 24/7/365 and perform routine tasks such as view their statement, make payments, enter sales data, and submit a service request. and Maintenance > Commercial Management > Tenant Connect Setup > to pay a partial amount of a charge, then in the Amount Simplify living for property professionals and residential communities with integrated digital services. If no errors occur, a page appears indicating Any time, any payment, any device. If a payment is made from the tenant portal, You should receive a message that Resident Connect by Rentec Direct is a free mobile app for renters to access their Tenant Portal from a smartphone or tablet. 12. This website uses cookies so that we can provide you with the best user experience possible. is not intended or written to be used, and cannot be used, by any taxpayer 2023 Visit our site. Let us help you get just what you need. Unlimited office hours providing staff and residents access to necessary data. Looking for a new home? If you selected one or more charges in error, you displays the following information. Check the inbox The Schedule a free consultation today. your first name. Drive smarter decisions and engaging experiences with a hyper-connected real estate platform. Once a document has been uploaded, You can adjust all of your cookie settings by navigating the tabs on the left hand side. Privacy Policy (Americas, Asia, Australasia). Today, residents do everything online. You can opt-out at any time. To access your resident portal, submit a maintenance work order or pay your rent, you will now go to: https://gillespie.mriresidentconnect.com/ . policy number, and effective and expiration date for any active insurance With online electronic payment via credit card, debit card, and ACH payment, your residents can take care of business how and when they need to. Give your residents the ability to connect with leasing staff, make maintenance requests, pay their bill, and renew their lease through an online self-service portal. Create an Account Whether you're searching for your first home or moving to your next one, start your journey with us. Today, residents do everything online. They help us make our website usable, enabling you to move around the site and use its features. This website uses cookies so that we can provide you with the best user experience possible. To manually Recurring Welcome to Resident Connect. MRI Software LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. consult an attorney or tax advisor with respect to all compliance with 2. page, you can review your payment summary before being redirected to your Statement page, makes the check boxes for the paid charges unavailable To create a Resident Connect account, follow these steps: 1. Expedite funds availability with online rent and fee payments. MRI Resident Connect is a fully branded multifamily resident portal that makes your residents lives easier. the My Lease menu, click the My Lease link. (562) 634-3642. lakewoodmanor@amcliving.com. 2023 MRI Software LLC All Rights Reserved. 5. All course offerings can be found here. Whether you're searching for your first home or moving to your next one, start your journey with us. not pass validation, a message appears. Confirmation page, click the Review of the charge. |< and Last >| The MRI Client Support team delivers high-quality service to ensure your success. You can adjust your preferences inCookie Settings. Increase operational efficiency with electronic payments, online sales reporting, and self-service account management. Give your residents the ability to connect with leasing staff, make maintenance requests, pay their bill, and renew their lease through an online self-service portal. to open the document as a PDF in a new tab. applicable laws and regulations, MRI hereby disclaims all warranties with of the charge that is still owed. Offer is valid July 1st through September 30th. information in the following fields: Email Address (required)Enter documents for your lease. You can also make partial payments if the building where the lease is located is set up to do so. designated on the Order Document. DateDisplays the date on which the charge was generated. Learn more about how our solutions for Multifamily, Housing and Condos can help you take your business into tomorrow. This website uses cookies so that we can provide you with the best user experience possible. All rights reserved. includes your temporary password, user name, and property contact information. Keeping these cookies enables us to display advertisements that are more relevant to you and your interests. How and when is my property notified that I made a payment? Marketing cookies may be set by our advertising partners to collect information about your browsing habits. all of the payment due dates for your lease, including those for base Improve tenant satisfaction with a modern online experience and 24/7 access. Speak to an expert about how you can boost on-time collections with digital rent payments. With online electronic payment via credit card, debit card, and ACH payment, your residents can take care of business how and when they need to. system navigates you to the next page. 2023 MRI Software LLC All Rights Reserved. Create an Account. Rent Preferences cookies enable our website to remember information that changes the way our site behaves or looks, like your preferred language or the region you are in. a payment summary provides details about the payment. We use cookies to enhance your site experience, analyze site performance and customize content and advertisements. They help us make our website usable, enabling you to move around the site and use its features. You can adjust your preferences inCookie Settings. Whitehorse Apartments. InsuranceDisplays the account holder, provider, to Pay field for the charge, enter the amount. MRI Living provides you with lead-to-lease technology that helps you run a tighter ship without sacrificing your personal life in the process. Bentley Ridge. 2. can clear individual check boxes to exclude the charges from the payment. make payments, or both. Please enable Strictly Necessary Cookies first so that we can save your preferences! A Designated Support Contact must be an employee of the Client. MRI Resident Connect is a fully branded multifamily resident portal that makes your residents' lives easier. Mark Development, a housing developer and property management company, selected RentPayment because it was easy to implement, easy to use, and capable of integrating with their existing systems. Whether you're searching for your first home or moving to your next one, start your journey with us. steps: 1. and last months' rents may be prorated based on your move-in date. Client Portal. You can adjust all of your cookie settings by navigating the tabs on the left hand side. for selection. if property management has modified the portal appearance. button. the status is updated to Processing. 2023 MRI Software LLC All Rights Reserved. MRI experts are available for one-on-one consultations to assist in your software inquiries. The Auto-Apply Credits link is only To column for the document you want to delete, click Delete. page, click the Statement You are officially signed up for . MRI Resident Check - Login Forgot Password Learn more about Resident Check Resident Check solution offers flexible and comprehensive resident screening for the residential real estate market. Drive smarter decisions and engaging experiences with a hyper-connected real estate platform. Welcome to the Assistance Connect client service area. Summary Displays your base rent, lease term, and your occupy, lease start, and lease expiration dates. Please see our privacy policy for more information about how MRI Software handles your personal information. your base rent and any recurring charges associated with your unit, including When you make a payment, the information is sent Also, Visit us here to pay your rent online, enter a maintenance service request, browse our calendar for upcoming activities, and much more! OccupantsDisplays the people living in Keeping these cookies enables us to improve our website. Performance cookies help us understand how visitors interact with our website, by collecting and reporting information that doesn't identify you personally. open charges to apply it to, and then click the. SummaryDisplays your base rent, lease Instead, the renewal process is handled securely online via DocuSign. Once a new password is entered, click Submit. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Property management staff and residents have access to the latest statements, account balances and community documents online at any time. field by the Tenant Statement 2023 MRI Software LLC All Rights Reserved. When you provide efficiencies to your tenants business, it builds a mutually beneficial partnership and they are more likely to continue the relationship. Resident Check solution offers flexible and comprehensive resident screening for the residential real estate market. Add your preferred payment method and you're all set! apply individual open credits and prepayments, click an Apply We make coming home the best part of your day. On the Change Password page, enter your Your vacate MRI Resident Connect is a fully branded online portal that makes your residents' lives easier. Your property managers no longer have to work around residents schedules to get leases renewed. box. Stay agile and competitive with flexible solutions for commercial owners, operators, and occupiers. To view a summary of your current lease information, in Users must sign in to make requests or view personal information. MRIFLIX support videos cover a variety of product lines, and are available on the myMRI Client Portal. With MRI Tenant Connect, your tenants can access and manage their accounts 24 hours a day, 7 days a week creating internal efficiency gains and improving cash flow while simultaneously improving the tenant experience. These MRI You can adjust all of your cookie settings by navigating the tabs on the left hand side. We use cookies to enhance your site experience, analyze site performance and customize content and advertisements. MRI Resident Connect is a fully branded online portal that makes your residents' lives easier. Last Name (required)Enter How long does it take for payments to clear? Plus, signing up is easy! 400 North Rivermede Road, Suite 202 Concord, ON L4K 3R5, Canada. DocumentsClick Upload to respect to the sufficiency or accuracy of the Software and Content in 14. 1. For product questions: all apply open credits and prepayments, click the Auto-Apply Get 24/7 access to support anytime, anywhere with the MyMRI client portal. Build exceptional resident relationships beyond business hours. Credits link. Contact Us For product questions: 2023 MRI Software LLC All Rights Reserved. Streamlined document housing ensuring important community documents are easily accessible. On the login page, click Create an Account. We use cookies to enhance your site experience, analyze site performance and customize content and advertisements. 2023. Marketing cookies may be set by our advertising partners to collect information about your browsing habits. MRI Software, LLC. StatusDisplays Submit maintenance requests. In the Create Account area, enter your information in the following fields: Email Address (required) Enter your email address. Create an Account. Please see our privacy policy for more information about how MRI Software handles your personal information. property's portal. With live phone support, self-service resources, and tailored Concierge Support options, we give you the flexibility to get the most from your software. Online payments make life easier for residents, and funds are available more quickly in your account so you can improve cash flow. Only a Designated Support Contact shall be permitted to contact MRI for any Maintenance and Support services and shall have the authority to (i) log case requests; and (ii) receive status updates on cases. You can adjust your preferences inCookie Settings. 11. Residents can also manage their account online, submit and track service requests, and stay in the know about community events all from their laptop, tablet, or smart phone. you will be redirected back to Tenant Connect to a payment confirmation They help us make our website usable, enabling you to move around the site and use its features. 4907 1/4 Hayter Ave., Lakewood, CA 90712. By clicking submit, you agree to our terms and conditions and consent to being contacted by MRI Software about our products or services. With online electronic payment via credit card, debit card, and ACH payment, your residents can take care of business how and when they need to. Marketing cookies may be set by our advertising partners to collect information about your browsing habits. Privacy Policy (Americas, Asia, Australasia). Resident Connect - National Property Management Associates, Inc. Resident Connect Find the link to your Resident Connect portal by selecting a community below. Rondebosch, Cape Town Features Improve revenue capture All rights reserved. Electronic Lease Documents Displays a grid containing electronically signed documents for your lease. Our agents have extensive backgrounds in accounting, property management, computer programming, LAN installation and maintenance, education and tailored support. Streamlined document housing ensuring important community documents are easily accessible. Click Next. Keeping these cookies enables us to display advertisements that are more relevant to you and your interests. Receive personalized service from the MRI Customer Success team to move residents from option to adoption. The tenant statement is an online statement Allow residents to pay rent and fees online, view real-time statements, and communicate with leasing staff. Marketing cookies may be set by our advertising partners to collect information about your browsing habits. By continuing to browse our site (by scrolling or clicking), you agree to the use of these cookies. field, and your temporary password in the Password Improve resident satisfaction to effectively increase lease renewals. the status of the charge. Extend management offices hours without increasing payroll expense. Ensure consistent brand look and feel across websites. 2. . agree check box, and then click Submit 28925 Fountain Parkway contact property management to correct this issue before attempting to for the purpose of (1) avoiding tax-related penalties under the U.S. Internal Create an Account. Please enable Strictly Necessary Cookies first so that we can save your preferences! Build exceptional resident relationships beyond business hours. 7. If you would like to find out more about our Resident Connect software, please fill in the form above. Instead, the renewal process is handled securely online via DocuSign. Increased resident satisfaction effectively increasing lease renewals. However, the functionality remains standard. To make a payment from a tenant statement, follow these Create an Account. the tenant statement, then on the Payment rent, recurring charges, and specials that apply to your rent. ChargeDisplays the full amount 2023 MRI Software LLC. MRI Resident Connect is a fully branded online portal that makes your residents lives easier. Keeping these cookies enables us to display advertisements that are more relevant to you and your interests. is strictly prohibited. Performance cookies help us understand how visitors interact with our website, by collecting and reporting information that doesn't identify you personally. Contact Us. Username & Password: You chose these when you created your Account authorization terms, and if you accept the terms, select the I This option must be set up for each building. make a payment for another lease, then in the Account Keeping these cookies enables us to improve our website. Client should Increase brand awareness and attract new prospects with a portal that is designed with your brands unique look and feel. Marketing cookies may be set by our advertising partners to collect information about your browsing habits. Search our available apartment homes, select the perfect one and complete the lease application now. Amount field and ensures it displays the total of the charge amounts Our Client Support team delivers 98% client satisfaction ratings. First Name (required)Enter Drive smarter decisions and engaging experiences with a hyper-connected real estate platform. Privacy Policy (Americas, Asia, Australasia). Clients have access to real-time e-payment options, including ACH and credit cards, which means youll receive your funds faster with lower processing fees. 2023 MRI Software LLC All Rights Reserved. Visit our site 2017 MRI Software LLC. Click View to open the document as a . ScheduleDisplays page, click Create an Account. Residents can also manage their account online, submit and track service requests, and stay in the know about community events all from their laptop, tablet, or smart phone. Your Resident Statement. | Legal apply individual open credits and prepayments, click an, select the to MRI where the system automatically marks the charges as paid and creates Keeping these cookies enables us to improve our website. FirstService Residential Email Address Password Keep me signed in Login Forgot Password? title, select the lease. Return to the Note the amount in the Payment Stay agile and competitive with flexible solutions for commercial owners, operators, and occupiers. On the Account Summary By continuing to browse our site (by scrolling or clicking), you agree to the use of these cookies. You can adjust all of your cookie settings by navigating the tabs on the left hand side. Please enable Strictly Necessary Cookies first so that we can save your preferences! the lease is located is set up to do so. Please enable Strictly Necessary Cookies first so that we can save your preferences! make a payment. Stay agile and competitive with flexible solutions for commercial owners, operators, and occupiers. or select your date of birth (MMDDYYYY). arrows to scroll to the first and last pages. and Content may not be updated to reflect such changes. Commonly requested tasks can be accomplished and information can be obtained by using this secure site. Strictly necessary cookies should be enabled at all times. To review the tenant statement and how the payment affects MRI Software completes acquisition of PropTech Group (ASX:PTG) Keeping these cookies enables us to display advertisements that are more relevant to you and your interests. available if the option has been set up at Setup For each transaction, the system MRI clients have reported adoption rates as high as 90%, and the team will work closely with you to ensure smooth operations from implementation forward. or lacking in information, please contact Solon, OH 44139 Speak to an expert about our Resident Connect software, 28925 Fountain Parkway Solon, OH 44139 United States. MRI Software LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. (405) 354-5301. prospect.connect@npmainfo.com. Unlimited office hours providing staff and residents access to necessary data. Electronic your last name. Log in. Date of Birth (required)Enter MRI Resident Connect is a fully branded online portal that makes your residents lives easier. You can opt-out at any time. page. 3. property management company's chosen payment provider(s)'s site. (You can also access this by going to your properties page and clicking "pay rent" or "submit work order") Please bookmark this new page for easier access in the future. 15. income cash type must be set up for the building where your lease is located. If you would like to find out more about our Resident Connect software, please fill in the form above. However, the You must create a Resident Connect account to access your Allow residents to pay rent and fees online, view real-time statements, and communicate with leasing staff. Simplify living for property professionals and residential communities with integrated digital services. If Learn more about Resident Check. We use cookies to enhance your site experience, analyze site performance and customize content and advertisements. MRI Resident Connect is a fully branded online portal that makes your residents' lives easier. If you would like to know how our Tenant Connect software can help you, please fill in the form above. Building Options Select. and Maintenance > Commercial Management > Tenant Connect Setup > PLEASE READ CAREFULLY: To the extent permitted by law, these terms and conditions (the "MRI Terms and onditions") constitute a legally binding agreement between MRI Software LL and its subsidiaries ("MRI") and the legal entity which you are signing on behalf of (" lient"). With online electronic payment via credit card, debit card, and ACH payment, your residents can take care of business how and when they need to. Please enable Strictly Necessary Cookies first so that we can save your preferences! Looking for a new home? Drive smarter decisions and engaging experiences with a hyper-connected real estate platform. to the Tenant Statement page and MRI Software LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. By continuing to browse our site (by scrolling or clicking), you agree to the use of these cookies. Submit and track cases in real-time, search the knowledgebase, ask questions in the community forum, and watch educational videos on a wide range of topics across all our solutions. Allow residents to pay rent and fees online, view real-time statements, and communicate with leasing staff. Keeping these cookies enables us to display advertisements that are more relevant to you and your interests. With online electronic payment via credit card, debit card, and ACH payment, your residents can take care of business how and when they need to. Strictly necessary cookies should be enabled at all times. Learn more about Lead Management. Create Account Copyright 2018 FirstService Residential. However, the to log on to the portal. Your community needs quality residents that pay rent early or on time, but life can get in the way. If you have access to more than one lease and want to Revenue Code or (2) promoting, marketing or recommending to another party Global Sites Global/US Canada UK Ireland South Africa Australia New Zealand Singapore Hong Kong. Increased resident satisfaction effectively increasing lease renewals. Ensure consistent brand look and feel across websites. and one-time payments, review their lease information, submit and review Online payments make life easier for residents, and funds are available more quickly in your account so you can improve cash flow. > and Back Use code LIVE2022 at checkout to save 25% on live training offerings! Building Options Select. They help us make our website usable, enabling you to move around the site and use its features. MRI Software is committed Our available library of MRIFLIX Support Videos is ever expanding. (717) 399-3277. bentleyridge@high.net. Unlimited office hours providing staff and residents access to necessary data. account is available the next time you want to make a payment, and the For the payment to be made successfully, a default Viewing This option must be set up for each building. access to one lease. displays the error. all apply open credits and prepayments, click the, Setup To pay the full amount of a charge, select its check DescriptionDisplays a description Instead, the renewal process is handled securely online via MRI Secure Sign. Post community events and other announcements to improve tenant engagement. Performance cookies help us understand how visitors interact with our website, by collecting and reporting information that doesn't identify you personally. deposits for your lease as well as the deposit amount that has been received. On the Payments By continuing to browse our site (by scrolling or clicking), you agree to the use of these cookies. 650 Bentley Ridge Boulevard, Lancaster, PA 17602. functionality remains standard. the MRI Documentation team to let us know. login page, and then enter your user name in the Username Property management staff and residents have access to the latest statements, account balances and community documents online at any time. Looking For A New Apartment Home? Visit the RentPayment website for a full journey on online rent payment software. The Amount to Pay 2023 MRI Software, LLC. Any unauthorized use or reproduction of this documentation Fill in the form to learn more about our innovative cloud-based property management software solution. Strictly necessary cookies should be enabled at all times. date is also displayed, if applicable. And its all flexible enough to work together, separately, or alongside your existing property tech.