Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. Never use PayPal . My suggestion would be to talk to Paypal on Chat to get their commitment a) that it isn't a scam and b) that you face no risk from issuing the refund AND c) keep a copy of the conversation. If you ever see money transferred to your PayPal account out of no where, report it to PayPal customer support immediately. Click " Cancel " under the payment and then " Cancel Payment .". 2.Click the payment you want to refund. I'm not really sure what I should do about this. . 1999-2023 PayPal, Inc. All rights reserved. Meanwhile, the PayPal user, from a completely different email addy is asking for the money. The best thing to do is forward the email to us at spoof@paypal.com so that we can investigate it further for you and try to prevent these emails from being sent in the future. Answer: I'm not sure I fully understand your question but there's two way to see this : 1. "Dear Amazon VIP Users,to give back to our regular customers, our shop is now carrying out the sales promotion activity,You only need to pay 9 for packaging and shipping,you will get an extra gift worth of 25. You can contact us via the contact us link at the bottom of every page. 99,We will deliver it before Christmas. The scammer used a stolen accoun. Thanks for any help! Leave the Archive. Yea def don't fall for the scam. Or Money Received? Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Requesting money IS requesting money as for selling goods and services and there will be a fee. Hello@sharpiemarkerLet me try and write it how I see these processes in my account, this will be in order from bottom to top. They have made it so I cannot refund the exact amount remaining to any of the transactions they made.. if that makes sense? Once the university's bank provided a reference number for the transaction, PayPal was able to locate the funds. Now I've received a few more, and Paypal has told me that I should call them (I tried and couldn't get an answer after waiting a really long time). Click on the transaction for details on that.) Click or tap either Summary or Wallet. Recently I have received money from an unknown source coming from a bank from another country than mine. 147.75 and I cannot refund this to any of those transactions. If you have not done so, Read our FAQ! . If you've received money from someone you don't know on Cash App, Venmo, Zelle, or another payment app, you may have assumed it was sent by accident after all, mistyping a friend's username or email address is easy to do. If so, well take care of it and send a notification to *****. Man, I dunno. You'll see this button under your PayPal balance either on the left side of the page (Summary tab) or on the right side of the page (Wallet tab). Its possible that you received spoof or fake emails. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Check your PayPal account directly to see if you have received the payment. It makes sending and receiving money from your bank account that little bit easier. After getting a response from someone's very apologetic assistant, I refunded it and that was that. The level of risk depends on what you use the service for. There's always an accompanying message along the lines of "I love you . Its not an original email from Paypal which I noticed thanks to your information. Keep calling until you get a good CS agent. If the money was sent as friends/family and you send it back and then they dispute you could end up losing both the refund and the original amount. I never had any job with the country where the money came from. Your Business PayPal account allows you to receive money on PayPal, and this money is then stored in a digital wallet, your PayPal balance. Press J to jump to the feed. . These aren't spoof emails, the funds genuinely show up in my account. Please write me an email - [username]@gmail,com. Once that happens, we'll send you a message letting you know you have money available. Naturally, the platform will have no other choice but to reimburse the full amount. Did all the payments that was sent to you, say "Payment Received" as the status? 2 - Extract it to your desktop and open it. The email address and street address are unverfied. Latest MSE News and Guides It's getting annoying. This is a help forum - bad advice will get you banned, and we do not consider "just joking" to be a defense of advice that would be harmful if followed. Step-by-step instructions to receive money on PayPal: Log in to PayPal.com. A lady at work today told me that a not insignificant sum of money has appeared in her bank account. Trying to determine if this is a scam. Is there the way to block him? Could anyone advise me or explain what might be going on please? "User Name" - 147.31 (154.90 - Fee reversal 7.59). How the heck did this happen?! Let paypal figure it out. My concern is that will I be charged? I guess I will just refund that amount back to him as you suggested and be done with it, just really concerned why all this happened though. So now, you need to refund this but you only have 147.75, off by 90p: "User Name" + 148.65 (156.62 - Fee 7.97)Money Received. Our team recently came across an email that was reported to us by one of our board members as a potential spearphishing attempt. I don't really believe that nothing can be done. They want you to send them money and you will get nothing in return and lose out. 3. I don't want to be out this money. A seller might receive an email that appears to be from PayPal, indicating that a pending fund transfer awaits their confirmation. I could not find much online about this technique. The bank will be able to prove that you did not make that deposit. Unless you have claimed the payment, it seems the sender can simply hit the cancel button. I received money from unknown person and they asked the money to be returned via another transaction stating it was sent to the wrong person. Why are these all claiming to be from my kids when they're so obviously not from my kids? Here's how to cancel a pending payment: Go to your PayPal account summary. If you make a deposit and it doesn't show up in your account, you'll notify your financial institution, which will then do some digging to find out where the money went. Do nothing at this time. Leave the Archive. Email PayPal, and tell them what happened, and ask them to refund the money. Click on Resolution Center. The user can update the ledger, assigning some of their bitcoin to . As far as I'm aware, all you need to send a money request is a person's email address. Thanks, everyone! Often, scammers try to get you to act fast, without thinking. PayPal currency conversion fees may apply at 2.5% above the prevailing exchange rate*. It's very strange so I cannot completely return the entire amount using his payments. Many thanks for your help. An unwanted payment could be incriminating or have other unfortunate consequences. EDIT: I cannot refund this amount using the PayPal balance.. it wants to take the refund from my bank account.. Unfortunately, most scammers will accept your payment right away. Any advice with what to do with this final sum of money would be great. By browsing this website, you consent to the use of cookies. You'll see it in yourCompletedtransactions soon. Posted on. or the person whos sending the money.. so it can be like a regular money order? Okay, this was my gut feeling. ", Click the Activity Log and where it says 'This Request is waiting' click on 'cancel'.A message appears, "Are you sure you want to cancel this request? We recommend to refund the funds instead. You canjust click "Report A problem" and let PayPal know. I want customer service to reverse it but I can't find any Paypal contact info. You're welcome. I've been having a weird issue with my account over the past few months. The original deposit gets reversed once it is discovered to be fraudulent and any money you sent to the scammer will come out of your own personal funds. I repeat do not transfer money to a stranger. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. If the money is not yours they will take it from you. I received a messag tonight that reads "would like to be paid through PayPal. Are you saying that the sender is sending you money requests and you pay them to return the money they sent you? Is there anything else I need to do? Leave the Archive. I am not sure why the values are all so different from one another regarding to your latest reply.. again this is very confusing to me. Shortly after that, this person emailed me saying it was an accident and that I should refund them. paypal isaware of those emails I think, fraudulant email paypal isaware of those emails I think. Open your PayPal account Go to the "Request Money" page at the top of the screen Enter the amount of money you want to ask for and the friend's email address to receive money. i had not done it before as i saw little need and the process looked rather complicated. I will forward on the message to you. I have have money sent me from a random person which is still in my account currently, any advice? The request was there. I did some googling of the company that sent it and of variations of my email and figured out where the money was probably supposed to go, and then I emailed them to say they must've gotten their wires crossed somewhere. Some Tomasz wants 9 euros to cover for shipping costs. By browsing this website, you consent to the use of cookies. My Paypal account has not been charged as yet. I received the same message with a different requester name. With the FNB Tiered Pricing structure you will pay between 0.81% and 1.51% depending on your previous month's transactional value for top-up and withdraw transaction. The email was purportedly sent from PayPal, and the purpose of the email was a request for the recipient to send money. Please write me an email - . Click on the transaction in your paypal account and use the 'refund' option at the bottom of that details page. As before, select the Site.Master file as the master page. ', note: You may be able to see the email address that requested the transaction in a message below the cancellation info e.g. Best wishes. And do I need to be concerned? Just ignore it all. You are viewing the PayPal Community Archives. I will let it sit and do nothing. PayPal told you what to do, you've opened a ticket, they told you how to handle it, follow their advice. I'll send you a copy of transaction. I have no idea where this is from or why. Paypal cancelled the request and contacted the requester themselves. hi, i requested mony from someone and it was marked as a buy-and-sell type of thing is there some option i can change? Details Requested Amount: $300.00 USD Your Email Address" I deleted it, changed my password & sent to Spoof email. Click on the transaction in your PayPal account, then click "Refund this payment" so the money will go back to wherever it came from. Payment request received unknown originator, Are you sure you want to cancel this request? Client Management . The message was as follows: [Name] would like to be paid through PayPal. The service is available online and many people can make important and everyday payments through the . I don't know why I've suddenly started receiving these requests, I don't even use my account very often. Once the sender has been notified, they can initiate the payment to your account. Take a chance and add 90p or heck, just refund only147.75 and be done with it. Just received a Paypal notification that a random person sent me a few hundred dollars. I suspect this is some sort of scam, so I'm afraid to simply refund the money. 1999-2023 PayPal, Inc. All rights reserved. I mean how do you receive147.01 andthen whenyou refund, its147.31? Scroll down past the list of help questions and click on 'Call us' bottom of that page. The report also summarizes total debits and credits for each currency held by . Right-click the Checkout folder and then select Add -> New Item. Keep the money available, but make it clear any reversal needs to be done through PayPal. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I received $40 from someone, but I don't know who. Sometimes people mistakenly enter an incorrect letter or send to wrong email address. The Add New Item dialog box is displayed. We tried a chat session as well as calling. I unexpectedly received an email about a $500 PayPal payment to me today from someone I don't know. It was only a small amount of money though (~$40) and I guess I'm kind of naive because it never occurred to me that it might be scammy and not a genuine mistake. I have now initiated verification. A few things to keep in mind. For more information, please see our He is a scammer! How does that work? This content may be old or outdated. I am a bot, and this action was performed automatically. However at this time such a call may be frutile, though you can keep trying. I just was sent $900 from someone I do not know nor was I expecting any money. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I hope this shows it more clearly for you. You can then choose to: Transfer it to your bank account, or and our Kudos & Solved are greatly appreciated. Login to Me Too 1 Kudo There are three ways to receive payments on PayPal- through email address, invoices, and PayPal.me link. Click on the Request tab. This is from a random person I do not know but they have two different address for them according to these random payments and one email address. Report that email address to Apple. Open the CommBank app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Message received as follows: Scammers use automated systems to make voice calls. The Transaction Detail Report gives merchants and processing partners detailed information about each transaction occurring in the account, whether they affect the balance or not. PayPal Fees for Receiving Money I tried to report this from my pending transactions, but the resolution centre won't process it. Remember, if you get a verification code you didn't request, your account could be in danger. Paypal isn't free, even if it is convenient. Confused ! I have now changed my password and set up 2 factor auth (I thought I had this originally).Regarding to the conversion query, all was sent to me and refunded in GBP which is my countries currency so no conversion took place. Leave the Archive. Another easy way to receive money via PayPal is the PayPal.me link. 100, 200, 300, 500 5 - Final step, click on Send Money. I logged into my account from the PayPal website. In fact, we are extremely disappointed in the customer service. If you choose to report through the Resolution Center, follow the steps below: 1. It appears to be a genuine PayPal email, and Gmail shows the verifiedicon for PayPal next to it. If there's an amount deposited in your account and you don't know where it's coming from : Errors happen. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. What are the PayPal fees for receiving money? I'll send you a copy of transaction. I hope this shows it more clearly for you. Its possible that you received spoof or fake emails. It gave no indication of which payment it was (although i have a good idea since the goods bought under one payment has been dispatched). Guess I am going to have to wait to hear back from PayPal. PayPal is not being helpful at all. Received an unexpected money request for $300 from an unknown person. The email you received is a phishing email trying to obtain things like your PayPal email address and password and also other sensitive information that you would not normally provide to anyone. Has anyone has any unknown money put into your PayPal account from a person you dont know? Select Send and Request. Payment request received unknown originator Options Go to solution bodhisma Contributor Posted on Dec-10-2018 02:44 AM I tried to report this from my pending transactions, but the resolution centre won't process it. Our checklist and handy video shows you what to look for and what to expect when you dispute an unauthorised transaction. Sender cannot refund back to themselves. There is no content in the email, and the subject says, "Hey can you send me back the 500 I sent you by mistake it's for my grandma corona medications". If this email was not addressed to your first and last name and if it says something like Dear PayPal Customer/Client/Member, you will not be charged for any payment through your PayPal account.