From the very beginning all the staff there was so extremely nice and always available to help answer any questions or concerns we had. tail! It was BANGING top to bottom. Thank you so much for Melinda and the Waterfall for making my dream wedding possible. I truly enjoyed working with you and your family. They were attentive and added a personal element to the night joking with our guests and complimenting them. The venue is absolutely stunning and the food is amazing! Adriana was our on-site coordinator but the entire team was helpful and able to answer our questions when needed. A special thank you to Mike, Deneen and Amanda who served as our Maitre D, Captain and Bridal Attendant for the evening. It was truly the best reception ever! This venue is beyond beautiful!! She was available at anytime to help me plan and RyeNeysa, thank you from the bottom of my heart for all of your kind words! It is still heartbreaking to know all the time and energy I put into our wedding along with my continuous communication and attention to detail, was for a less than perfect day thanks to the staff at the Waterfall. Everything about my experience with Melissa and Domenic's wedding was typical Delaware. I am not one to typically give reviews but I thought this was one instance where nothing could have gone better, they made the perfect night happen and I just want everyone els WOW I don't have enough words for how BEAUTIFUL my wedding was. I have to give a shout out to Ashley and Sam, as the bride I would not have stayed so poised without you. ow pleasant the staff was. General Manager David & the staff was very professional, very kind & very organized. Not only that, we gave The Waterfall a seating chart, including tables with ONLY CHILDREN AND THEY SERVED THOSE TABLES WITH CHAMPAGNE DESPITE OUR CLEAR OUTLINE THAT THE TABLE CONSISTED OF UNDERAGE CHILDREN! Its immaculately clean, the decor is high end, and the waterfalls throughout are the perfect touch. Although I didn't get to enjoy as much as I liked our guests RAVED about the food. We were in the Grand Ballroom which was the most beautiful room I have ever been in. The picturesque outdoor ceremony space, was infested with bugs severely! The Waterfall was the perfect venue. The venue is beautiful, the food is amazing and the staff is top notch. Maggie, our event coordinator, was wonderful! Pamela Averette-Howard We had a fabulous night and all of the guests did too! we could relive this day everyday, it would always take place there. The food tasting was so much fun and they give you SO MANY options to choose from, and each entre is incredible! We couldn't have picked a better place to spend our special day. She stayed in communication with our coordinator and made sure that everything ran smoothly. Everything from the ceremony space, the grand ballroom and bridal suite is top notch and beautifully decorated. They also worked well with us when we were paying for the wedding during covid like in March. I never felt overwhelmed or stressed. edding day so special and we couldn't have asked for a better person to work with! our next annual Couples Celebration! but she kept us on point with timing and made sure the room remained stocked and comfortable. In particular Dan and Diandra. Thank you to The Waterfall for helping to make this a day to treasure. Located minutes from the heart of Philadelphia, The Waterfall is one of Delaware's most elegant catering facilities. These packages take care of many of your wedding needs such as open bar options. Plenty of food and great drinks! Thank you so much Sam and Marcus the owner!!! The views indoor and outdoor was outstanding! The staff was courteous, efficient and attentive. I live out of state so having them specialize in weddings made my planning process a lot less stressful since I'm not from the area. The staff are all wonderful and they'll go above and beyond on your day to make it easier on you. Nicoleta, my event specialist, was amazing and truly felt like a friend by the time my wedding came around. My wedding was everything I dreamed of and more! ---------------------------------------- Anyone who has their wedding at the Waterfall will be over the moon happy with their decision. First and foremost, I have family members with extreme allergies - to which I spoke with every coordinator (all 4), the head chef (Neil), 1 of the owners (Marcus), as well as my Aunt called and spoke to the chef - at $150/head - I was guaranteed that the would have specialized meal and would be able to eat that night - Needless to say, the waitress looked at my Aunt and Cousin like they had 2 heads that night, said she would talk to the chef, NEVER came back to advise anything AND they NEVER received their meals. If this venue wasn't on your list before, it should definitely be -- out of 10 stars, we give it an 11! phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. HANDS DOWN the best venue We have been to our share of weddings and not saying because it was ours but it really was amazing. I couldnt be more thrilled with the day. everything was amazing and more! I was in awe at how they decorated the entire room and the outside was INCREDIBLE!!!!! Even with the missing DJ, everything ended turning out perfectly, which is all that matters! that I looked at. You will not be disappointed!!!! dding about the beautiful courtyard, the delicious food, and the great service. No fault of The Waterfall we could not have our ceremony outside but that was due to the heat wave. They are top notch when it comes to executing your perfect wedding. And there was So.Much.Food. The food was plentiful, delish and hot! They were so accommodating and so easy to work with. David Furst The cocktail hour was insane, the ballroom was gorgeous (we had our reception in the Grand), and the dessert display was outstanding. You all are so great at what you do! Mehesh reached out to me regarding your cancellation and possibly re-booking another event. Located 30 minutes outside of Philadelphia. Now we just need to be invited as guests to experience that side of it :). From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit They managed to lose an installment check, then offered to cover my cancellation fee, but never did, until I went to the owner directly months later; even still we had to close our account and start a new one because they had no idea where they lost it. I received so many compliments from family and friends how elegant and professional the service was. The dessert!!!! We would highly recommend the Waterfall to everyone as the venue of choice. I spoke with the owners regarding the payments you have already made. Thank you all for making my wedding a magical occasion! The Waterfall Catering and Special Events. Jessica stepped right in and made sure everything went smoothly. A 15 minute drive is worth it to look at. It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. -beautiful venue I'm very type A and the coordinator (Jessica) was so chill along the way of the process and promised all the decor would look perfect --I honestly don't know how but that staff literally took the pictures out of my head and made it happen. Our decorations accompanied by the borrowed items from the venue made the Cascade Room look absolutely amazing. The venue looked amazing, the staff were great the entire time, and our guests raved about the food for weeks! My guest absolutely loved the venue and the food!!! "Any Occasion Party Planner". Not only that, but they also told us that it was the best wedding that they have ever been to, from the gorgeous venue, to the incredible food, to the organized and friendly staff! There is just too much to say about this place. Over 40 hors d'oeuvres are passed around, along with different food stations! The venue is beautiful, the food is amazing and the staff is top notch. I can't stress enough how comfortable everyone made us feel, which is so important during a time like this. b job and was so great to work with. I'd 110% recommend this venue or at least going and checking it out. Brianna & John Gibson. Rachael was our planner, and she was truly wonderful as well! The amount of food during the cocktail hour was incredible. Not only did she ruin what was supposed to be our FIRST DANCE, by grabbling our arms tightly, pulling us to tell us she had a surprise, while our first dance music was wasting away without us on the dance floor.she unprofessionally demanded in so many words that it didn't matter what we had planned because this was HER facility! I was so in love and our guests loved the outdoor bar area, the seating, and all the incredible features (ie. Eye-catching details like ornate columns and a gently cascading fountain fill the space. The Waterfall was absolutely amazing! From the day I walked into the waterfall I fell in love! ng we needed and more during the event. We were nervous about having our wedding with COVID but th Our wedding at the Waterfall was amazing. LOVED my wedding here. Here is the response from the general manager: Not to mention, when the check didnt clear my bank, I checked the status once a week and they ensured me it was deposited, it wasnt until 6 weeks later the finance manager realized it never hit the books-I dont see how a venue looses a check I hand delivered. Also, the food was delicious from what I heard lol (I barely ate) and the entire staff was great. If its within your means, I would definitely recommend The Waterfall for a perfect start to your new beginning. Unfortunately being the bride i didn't get to eat much, but I'm happy my guests were happy. 5.0 out of 5 rating , 185 Reviews, 4.6 out of 5 rating , 58 Reviews, 4.9 out of 5 rating , 113 Reviews, 5.0 out of 5 rating , 85 Reviews, 4.9 out of 5 rating , 320 Reviews, 5.0 out of 5 rating , 9 Reviews. The dessert bar was such a big hit! From the day we selected this dream venue, everything was wonderful. They truly understand how to make the day special and run smoothly. Want fog covering the floor? But it was still so beautiful! Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting.. $14k - $17k 300 Request pricing The wedding set up was not what I wanted and I was not allowed to go downstairs to do anything, which made me a little upset especially finding out my centerpieces werent filled with water for my floatable candles and the seating chart was not where I asked it to be. The Grand Ballroom, which can accommodate up to 500 of your friends and family, is simply elegant with its crystal chandeliers and marble dance floor. g process and never made us feel like they didn't have time for us, no matter how busy they were! They made sure my husband and I were fed and had drinks all night long. I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. I hugged her so many times and didn't know how else to thank her for your support. I would 1000% recommend them as your wedding venue! I can never thank them enough! You and your guests will really get a taste of the outdoors in this space because it lets in plenty of natural light and leads straight out into the garden areas. Just wanted to thank you again for all of your kind words! My guests are still talking about how amazing the food was and that it was the best wedding theyve ever been to! The wedding party was also accommodated in a bridal suite stocked with food and drinks hours before the wedding started. Im sure its difficult to cook steak correct for 150 people and I cant complain because they really worked hard to make sure everyone was taken care of. At the end I knew that nothing else I looked at would compare to The Waterfall. The food that we did taste was very tasty. The Waterfall did an amazing job with every aspect of the wedding. Our event planner Nicole was awesome and worked with us to make our day just the way we wanted it. Any time I'd call or send an email, she was very prompt at responding and would ask the owners for further clarification if there was something she couldn't answer for us on the spot. re forgotten about for hors doeuvres. coordinate our special day. waterfall and fire). They both made it so effortless a we only had to worry about saying our vows and have fun. This was the very first venue I looked at but still wanted to look at a few others to see what else was out there. The entire staff at the waterfall was AMAZING!! Where is Bellevue Hall located? The captured my vision of how i wanted things perfectly. I feel like I need to invite this woman to Thanksgiving Dinner cuz' she was the real MVP ya'll. Most weddings you just have cake and maybe an ice cream bar. Sign up on The Knot to reach more couples and book more weddings! The Waterfall is located at 3416 Philadelphia Pike in Claymont, Delaware 19703. On to the venue. I could never truly express how beautiful it all was but we are so thankful! Every bride and groom deserves to feel like royalty on their wedding day. She was so sweet, very attentive, and right there any second I needed anything. If We had our wedding here this past Friday and I can not say enough great things about the venue and the staff! The Waterfall Catering and Special Events is a Wedding Venue in Claymont, DE. The food was incredible both in flavor and amount, the room is absolutely magical-looking, and the staff could not have been more accommodating We had our wedding at The Waterfall in Claymont, DE on October 3, 2015. She was so enthusiastic, helpful and really sweet. Everything and everyone was on point. our event specialist was rude at times when we didnt know how to do things for the event or didnt have the answers to questions they had asked. I was a DIY bride who coordinated my wedding up until I arrived at the venue on my wedding day. . We dealt with Dan and Diandra and our wedding day, Anna was with us. The staff was incredible - they were so happy, helpful, and friendly and always had smiles on their faces. In this regard as well, we have no complaints. Life just simply gets in the way. -the reception felt chaotic and things should have been planned and we shouldve been informed about things beforehand such as the bridal suite. It is an absolutely gorgeous ballroom! I ran a bit late with the ceremony and reception, but all in a, the Waterfall made my day so perfect and special. When speaking with the owner, he was rude and unhelpful. Brett and Maxine, in particular, were shining stars and made our day spectacular! Every single one of my guests are still talking about my wedding and how incredible the venue, food, and staff were. He was our main contact point for the rehearsal & the day of the event. She made sure the bridal suite was equipped with whatever we needed and she had as much fun as we did. Food hot and excellent She reminded me of small details brides often forget. All 3 were AMAZING! The surprises never ended! Because dinner was served very late we were only left with about 2 hours of fun and dancing. They offer you so many options for everything!!!! Like I sa My wedding was 09/07/2019. I had my wedding at the Waterfall on June 2nd, and it was absolutely amazing! Even though both spaces are designed differently, they both provide couples with an elegant backdrop in which to exchange their vows and celebrate their big day. Our maitre d', Ian, was absolutely fantastic !! Lastly, all of the staff were friendly, attentive and efficient, and we only wish we had a chance to thank each of them individually. WOW! I loved it because the back lighting in the room we chose was purple which coincided with the grey/silver & purple themed wedding. The staff was so attentive and helpful. From the minute we went for our first visit, the service was impeccable. Attention to that detail would have been appreciated. They are very accommodating and our wedding coordinator Nicoleta was beyond amazing! David even took the time to sit with us and make sure that all of our questions were answered. id, the general manager was also fantastic. All a parent wants is to have their child's wedding day be all they dreamed it could be and the Waterfall made her dreams come true. I highly recommend Matt (Day of Manager), Nicoleta (Coordinator), and Amanda (Bridal Attendent) for your big day! I will forever have these memories! And we are still talking about having the time of our lives. Share a touching wedding video using our venue in Wilmington . The Waterfall's new renovations are exquisite and the blown glass chandeliers are out of this world! -large selection of cocktail hour food eir customer service a 10/10. You can tell that service is an extremely big deal to them and it shows. Not only was it beautiful, amazing food and perfect for our big day, but the overall experience with Dan, Diandra and Amanda made it better than I ever could have imagined. All of our guests raved about the cocktail hour. You even get a personal bridal attendant for the day of who gets you anything you need. The interior of this venue is just as elegant and refined as the exterior. The bridal suite accessibility was a plus for the bridal party, as it provided us a calm relaxing space to prepare for the party of our lives. Would highly recommend having your wedding here as it is so worth the price! The cocktail room is elegant, well laid out, and FILLED with food! all other weddings for us., Nothing is going to top this! Cascade Room. lipstick, running to get me a drink, to taking photos of me on my phone. Perfect venue! The venue wasnt the only thing that impressed us, but meeting with David (Furst) as well. We held our ceremony outside and held the reception in the Cascade ballroom which is the more modern, chic, and elegant option (in my opinion) but the other ballroom is just as beautiful and is perfect for more traditional/customary weddings. They really made us feel like we were their only clients! I have done one wedding there and am schedule for another wedding for 2018. This venue goes above and beyond to make your wedding night a dream come true! Everyone is still raving about all the food at my wedding and how amazing it was! We even had our own bridal attendant which was so great! I know that when planning your wedding it is really difficult to make so many decisions, however choosing The Waterfall was by far the best and easiest decision I made during my entire wedding planning process. We had our own private bathroom in the ballroom just for our guests, along with the bar inside as well. attended could not stop raving about how awesome everything was. ups we had while we were getting dressed, and our event specialist ensured that the timeline of the evening ran smoothly from our walk down the aisle to the end of the night. Marcus the owner out did himself and treated my family like royalty. Really? With 2 other younger daughters, we will definitely be back! From day one they made my entire wedding experience phenomenal. Very helpful, informative, and flexible! Thank you so much! I am still getting compliments a month later and have been told numerous times by our guests that it was the best wedding they've ever been to. The food was abundant and everything tasted great ! Our whole experience with you The Waterfall has been nothing but amazing. re taken care of. The amount food is out of this world! The wedding was held January 6, 2018- 2 days after a major snowstorm! to make your wedding exactly what you want. Our wedding day Hi Jina, When I was stressed she made sure to do everything to calm me! Thank you all again for everything! This peaceful and meticulously designed garden space provides the perfect backdrop for all of your wedding photography needs.