>, How do I see which of my BT Hub's wireless bands my device is connected to? Then prompt your device to connect to the Hub. By default, your Smart Hub will have this switched off. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Your Smart Hub automatically scans for the best wireless channel. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. If it isn't blue, see connection troubleshooting below for help with connecting. This table shows the main differences between them. Alternatively choose your Hub from the dropdown to find out how to connect. Distinguished Sage, never noticed http vs https. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Any thoughts on this would be welcome. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. BT hubs are the centrepiece of BT home broadband. This will open the Hub Manager. >. on We know its a clich but resetting works more often than youd think. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. This takes a few minutes. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Unplug the battery pack from the power supply. This means when you search for your Hub in the list of wireless names on your device you'll only see one. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . >, How do I set up port forwarding on my BT Hub? How do you access the BT Smart Hub Manager? My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Enter your current password followed by your new one. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Unsurprisingly, we've called this gizmo Smart Scan. Choose BT Access Control from the options. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. How do I set up port forwarding on my BT Hub. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Here's how to set up a Hub 3. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. 16-08-2022 16-08-2022 Copyright 2022. Only change it if you're having connection problems with your device. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? You can edit names and devices anytime you want. When your device connects, it automatically chooses the best wireless band. You'll need your Hub's wireless network name and password. You'll then be able to change these settings: Separate Bands IP address If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Youll be asked to enter the new password twice, to make sure its correct. Note: you'll need a Dynamic DNS service provider to use this feature. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Wait 5 minutes, then start reconnecting the cables. Press 'Enter'. Slide the two parts of the Hub's power plug together until they click into place. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? WPA-Auto - if you're having problems connecting older devices. It may be your browser causing the issue do check in its settings or in your Antivirus program. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Band Steering Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. If this happens get in touch with us. None - anyone can connect to your wireless network without entering a password. Announcements, Guides & Community Updates. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Full Fibre customers wont use microfilters. >, How do I set up port forwarding on my BT Hub? Select Save to store your changes. >, How do I see which of my BT Hub's wireless bands my device is connected to? Every device that uses the internet sends its packets of data through specific ports. Looking for tips on how to squeeze the best performance from it? 16-08-2022 Wireless mode How do I use my Smart Hub as a modem only? Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Youll find it on the back of your Hub. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Here is our step-by-step guide to accessing BT Hub Manager. With Band Steering on, the Hub steers your devices to the best wireless band for them. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. So my problem is nearly solved. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? And some questions nobody really wanted the answers to. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. and many others. You can turn it on or off. This last screen permits me to then continue and arrive at the hub home page. Instead the Smart Hub connects to the Openreach modem (or ONT). Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device It's not an extension socket. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. How can I turn it on and off? on Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Follow the instructions that automatically appear on the screen to change your password. >, How do I turn off BT Access Control for a device? Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. (Make sure youre connected to your home network.). The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. 16h26. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. >, Where do I find the default admin password for my BT Hub? Set the security level for your Hub's wireless connection -. 16h22. Are you having problems with BT Hub Manager? How do I connect my device to my BT Hub by Ethernet cable? If you've turned Separate Bands on, you'll be able to select the channel for each band. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Note: it is Learn how your comment data is processed. How do I set up port forwarding on my BT Hub? This may be useful if you're having difficulties with an older device or you're moving a device around your premises. You can re-use your filter and Ethernet cables, so please keep them. on If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Youll also need to add a password hint. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? You can then enter your password in the usual field to access BT Hub Manager. However, if the Wi-Fi has dropped out, you might not see the settings. Check that youre using a device that is connected to your BT broadband network. Your Hub will be called something like BT-XXYYXX. If this happens get in touch with us. Well help you ease the pain and get you to a solution - fast! This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How do I control the time when devices can access the internet on my Smart Hub? The Hub Manager is where you can change or view your Hubs settings. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It's not an extension socket. When searching for your Hub on your device, you'll have to select which band to connect to. Your Hub is ready when the light turns steady blue. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. A steady blue light on the front of the Hub means everything's OK. If there is already some text in the address bar. If you do have a problem with the Wi-Fi, this may reveal what it is. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. If you dont have a battery unit, unplug the modem. Alternatively choose your Hub from the dropdown to find out how to connect. You'll need your Hub's wireless network name and password. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Have you tried Chrome or another browser. You dont want your neighbours taking advantage of the internet connection that youre paying for! This table shows the main differences between them. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. >. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Your hub is only accesible on your home LAN hence it is http and not https. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. From the Hub Manager, click on Advanced Settings, then Wireless. Network Name For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. If it's not listed you'll need to create a new port forwarding rule. Security Password If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Important! It's also easy to see the Hub Manager across all devices. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. For security reasons you might want to change the admin password for your smart hub manager every now and again. 16-08-2022 You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Channels Then follow these simple instructions: You will be asked to enter a password. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Wireless You'll find it on the back of the Hub if you haven't updated it. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. It's also easy to see the Hub Manager across all devices. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >, How do I turn wireless on and off on the BT Hub? You can configure your Hub to use Dynamic DNS. how do I find out what download speed I should be getting? With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. The light on the front will change colours while your Hub sets itself up. Go to the Smart Hub 1 guide. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Your Hub will be called something like BTHub6-ABCD. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? This will open the Hub Manager, Enter the admin password. If you're still having trouble try our community forum. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. It's on or it's off. The light on the left of the Hub will flash blue. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn The password should now be changed to something of your choice. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. The BT Mini Hub doesn't support application sharing or port forwarding. Sorry not much help really. Then click on Advanced Settings. It's also easy to see the Hub Manager across all devices. Press the Power button on the Hub to turn it on. Click Advanced Settings Click Wireless Enter the admin password. How can I set up or change the admin password on my BT Hub? It's also easy to see the Hub Manager across all devices. Switch off the router and switch it back on again. Our helpful guide shows you how to change the admin password on your BT Hub. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. The master socket is the main socket for the phone line in your home. Full Fibre customers wont use microfilters. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. The video below shows you how to set up your BT Smart Hub. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. >, BT Home Hub 5 - Information and troubleshooting guide. Instead the Home Hub 5 connects to the Openreach modem (or ONT). It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. If youve lost that card, it should also be on a sticker on the base of the router. >, How do I turn off BT Access Control for a device? Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. This will open the Hub Manager, Enter the admin password. Depending on your socket type, you might need to use a filter. 3. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. How can I turn it on and off? If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. By default, your Smart Hub will have this switched off. >, Where do I find the default admin password for my BT Hub? If all else fails, give BTs Helpdesk a call on 0800 800 150. How do you turn off wifi? If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. From the Hub Manager, click on Advanced Settings, then Wireless. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. 16-08-2022 >. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. >, What is the Smart Wireless feature in my BT Hub? BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. This takes a few minutes. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar It's not an extension socket, Press the Power button on the Hub to switch it on. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. on Re: BT Smart Hub 2 manager and Windows 11. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Whats next? Here's how to set up a Hub 4 or Hub 5. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . on It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Devices Can not access hub manager - 192.168.1.254 (or any. They're on the back of your Hub. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Every device that uses the internet sends its packets of data through specific ports. When your device connects, it automatically chooses the . If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Click on the title and picture of your Hub to see links to all our help.