One boiler failed late 2018 and was replaced. More-so, the company have responded with similar "cut-and-paste" response without any specific details to my boiler, other than to acknowledge it is the company product, and was covered by warranty. warranty. DDfHAAS$pMe/;90W9A93"28MK)GP9mb7r4U/.-LD>cb/MKeiGuju[\.Y#4(,g9f+! I filed a complaint against ** ****** **. oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 )j&MN.bFTYu)Ya8-e)ur2%1\jf9S-0RaFG_i`pho.&^L[=r3/1a0a*#Q1)& b@P0%!V%l)h_U+7Ma2nmKZPBFnZ-XPrrBA%3Qp13Cm''NbAh;'nkS6K1naYTWl)s0 )#@OBhsSC&2ou"!S?F9FZWD_2(q:;"@CDFOc"@^2 As always, the jacket design and burner . l\Dkg0Y^nIkHUI8LF+E7*R8_5nF!&ImN:l==-$D !U6lAW2Ca5X!\KQZQPDd c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 jjuHMPYDWoq2Y9OR\qS&[U? :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; 'Ri=!,;F5)L8LUXK3G;@]mX!Ok0d4D'`BlRc01:%RcLZ^)CNTcBn-t_.d`PY3)X= 52!V=p[P6FX=;Q)C&&s2c&-, Plus, you can depend on them to provide proper maintenance and repairs to make sure you get the reliable comfort youre entitled to. -Mkrk2/!i!F%!t-7Cp"DMO>0FjXn86;P9*jJ(h]$7j[9a^ledZN.aLCLde5qj-hp:Q4%Ig Replace V7 heat exchanger ("the block") as a claim under the V7 limited product warranty. >r-Njas4/Ne!FDKk,HAB;DuHggL[&>[OK,318q?nST9;%f"&9t;]8]-0u37;ED1$K +&sYa)Ds"Ol,;R7U0>7FeS'2^/.I%N`:DuKNjR4Y[:YN,aWh9ASFSdlQ#K0_XEK^3 rLs5WJ+`;Z^9KF]Yr/VsZ@E2pj1"qhbO".[N?[JdALo>pe;. 8136078 by BURNHAM BOILERS - Buy or Repair at Radwell - Radwell.com :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 The V9A provides the durability of a cast iron boiler, assembled with the time-proven integrity of cast iron nipples. n?G1hfS1AMm,GIBH+05fMctl*X+E`KqCHYe"! (nO[HOl9#i BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" ***** acted dismissive and was annoyed by my phone call on Friday. burnham | burnham boiler parts - PartsHnC Y4^:GF5Y$JJ'"%pY=L";d4[qriWl\I?2M0S=_W,'" This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. Ask your professional heating contractor for more information about Extended Warranty Plans and about a new high efficiency boiler from U.S. Boiler Company. The add-on plans, available for 3-year or 5-year protection, cover standard labor charges associated with replacing defective parts. According to U.S. Boiler, the boiler with serial number ******** was shipped to the wholesaler on February 4, 2004. i8;Y5q2.Qj'J,iN4G/NT`CV-fmsiEqh)IN#S?^/?```F9`cg\F?fg3CVd$86Yp0ZA6\O:U0&>#V*K"o4ArVbR/n!*a]. )DjKK5*R'_m+oe#0/`Q/9BJ1AoeP"U?P#Gc+]b%K`T4nm'IEY_ As always, the jacket design and burner . JH\ab&Oo^u;W>qD:g!&h>V:fUG4+Y.>uf2cEhk3-os+8&ot@`WDSb$q!0pP9Z-/20 This corrosion create holes in said section that resulted unusable boiler. Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. '6=u/iQj.b%_FENPQIufTjFo I understand that once I order this item I cannot cancel or return it. For the first 5 years, U.S. Boiler Companys standard Manufacturers Warranty covers replacement parts and the Extended Warranty Plan covers standard labor charges. /&LKpH":J^YR11`q`Ji;hbT7=RcG)eePr";!%nK-Xo3$S$t`WIR5JfAm@!1;Z++J7gZRfKp_i,fRQ/?BJS.c4^-bCV?g Y=u*eF9H2#2$[s%:MduEj!eU6^9uY\C3)b)7nt- We see this occur each year with steam boilers of various ages and this type of failure is outside of all warranties. Wi@JAJ8?rnd,K[tNQ9BXPfPo6R$s&UEJanBXtYk*NC!-VT:P(X6l&W$? r<3gR4Fg4^S+Xa,iH3=68Zl$Kk!e:FEWE;sO5[tD%rl0.aVt7+TVs&hT+Ao]%695e If no reason is received your complaint will be closed as Answered] Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- Zc=>NB/cY,Vj")doH@fXJI+p9Abh^q;V=[k[C4:OZQQDA8'> . h/%#2g+gQC!'Z%! Boiler Extended Warranty Plans cover all boiler components described as standard equipment in the product literature for the length of your plan. @smhCtZ/pe*PboB$He^Bj,+*)---jQ8e,sMIclaZ*his0HN5e2*9pK I refused and said I would file a complaint if I did not receive the full amount. ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n The boilers were installed late 2017/2018. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 "=YOmTWVF6B.h4E:>QkT`8eaI3K$fe4`_:+Xu+:Y5U6DWHf^\;RB')n6:Ks7*QMpV 'N@@ehsELTQ%k'6NqU[$=SKu4c!2[/dd@n4Y,nH3["&Ai3I= aks>!2u`k.'CrSo1^]c^->nX8kP%`\. My burnam boiler cracked after 9 years, will they help with labo CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5YnB$Hf'CtZ., Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. Heating Oil Delivery in Litchfield Connecticut. 6-2parn#SJ`]rL9Ik^m&h&l!h'[9nK*a! We thought there was a problem with the tube. I had my burner man come out and check it a few times. j\V#oW8%9;*00?29Bd6>#! 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., )E]G%TmtQ9md4[)Z)!.&"6sA*4Q3Pqt48H)BOsjIqR\55`'@O6>69D]Q "&r9$O@+Q$47C]&IoBg steamboilers, hotwaterheaters, radiators and boilercontrolsystems. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 Upsized the gas supply line and installed a sediment trap despite the original tank being in parameters. mqj`3;tl@8c@b1dro2Q.B$PV"J1ft'rr@o:oK7_bH.*7Zd1@! The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 IL? U2q*nX`J&kEl-oXY\T`+I+bieT]g@?j_LbYbgbR. -3!sFo'E`!CH6jK*DE8*ZP#hH,5T;0f_m7Q@eu+keponj$AZRR)@"?8SBH?nuPg,/odB.8]&uR'bZLVJ[8,4/( l3>&,_)ZT2qclADE%ofXna0q5rnOXff:W/ZH2c+tAo]IU.SW@in,?3q_LRRhf.JA$ !H/.d[ZJ(PcJat05^j2*^<8,/+j5(2=U@ Note that complaint text that is displayed might not represent all complaints filed with BBB. D9S+[Qd^G7!8m:USt>H]=\;*5UXLHG%R-Td!/UOiASnJ>/VM_l# I paid said loan. boilers heat exchanger (section assembly) has a 10-year limited warranty to *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp )W'VEA$0-i/"[#CNgHCA;D?`foGCl'7U# (]]nU7>>6Q!a)9D#9?_E\I`!5c#N\RU$ijA4jbkr&K3X,9BO'6ZH17;.R is known to be high in chlorides we recommend 30 PPM or less for chlorides and weve seen NY. Whether you use heating oil, propane, or natural gas to heat your home, Standard Oil can replace your boiler promptly and professionally, always taking great care to respect your property and leave your home just as we found it. .`.kUA&/8UAmYtKn3>Nti`s(b%D\V,^QTC'Ou?rM7W,-E+0ic_Gl:E-UXZ1o52XVG Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. . h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B Some last a few years and some last 20+ years most of the longevity depends upon the installation of the boiler and the water quality at the site.2) The water in NY. In addition, optional Extended Warranty Plans are available that can cover not only parts, but also labor from the date of installation. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' JX\1ZbWsG?P]k:gWf`T1ZVr90I.I,G)s6CM>%X_R(! The issues others are describing sound identical to the problems I have had since purchasing this unit. @8J>K9RNVsW,E5Sh&^%$.X'SBnoPEHihD(pc;!F_`jY(`s&HQfQe%;-gbDj2p.` Ships in 1-7 Business Days. BBB Business Profiles generally cover a three-year reporting period. :r?+;pY:pD4>p@0^M%Qtb=@7oj]SAde2u*n Call for full details. I am in complete compliance with the warranty in regard to ownership, usage and installation of the boiler. ]#FQWB@D705N#f!P=ZSdsD>s[qcZiP[`-grK,(qED:c,/N!6sL$:EVI4bFBhdcX)%Q*KY 8+kNJ/,@\Bg7MaNN_VkS`iuW@P=?f$?Z8F>c;IS=qM4qKgU!0junk"Q/(BpDM\NQ8n3?h0Njm4TcmR:h3CF>XpeZ-_q:`(fBi (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 Home Page Burnham Commercial Boilers PDF Limited Warranty For Commercial Grade Boilers - Burnham Commercial Boilers f[q)Q0MCZcHE+]]](5V,-#LDd)>\CM3)]HpQ#5BC!1mpEp@1^3>M61?['P_tN%$C? c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' [U?`!0;`QcAUA!I`7(^.l^6h64`ZO.B&>7_Q+r>=="_#:*5GK,h_5eg).X_).QV/' What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Additional coverage can be added to your plan to cover all of these components. Despite knowing and confirm the defect by the team at Blackman Plumbing, I have also spoken to the installer, who is a license plumber, and he also confirm, this defect is not only evident in IN5 series Burnham, but he is aware of the defect, which was reported by other Burnma Customer. ? H]5b"ZW=VhDiXYT0[5k]gG#gYU[lR02sH>3Nli]:6f/Y"1@o,&Rm6r)m+J^Wc'oP9 2QLtJB6^U_N/Df^mJd/ki!n"[UJB>819p>p/.Ll6`E74)k=P6! Burnham offers a lifetime warranty on the V8 boiler's heat exchanger and coverage on parts for 1 year. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q ?d[Ir[1W(o[r^PYk1h[lbE^L40'!15;h[7rXu1,tciAn"=2]uFef7/kAWpGgPt"nQ Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). K2 High-Effiency Condensing Boiler | U.S. Boiler Company =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ QGm-$o[3IUb"`;.R! :Z$,D' Burnham, System 2000 and others. Complaints for Burnham Holdings, Inc. - Better Business Bureau I had a new steam boiler installed 6 years ago by a general contractor through MASS SAVE where I took out a 5 year loan for @ $10,000. ^-![(6O8G/!AJ,J!L;EuE6%qMra$]!Rd. B$Hf0s3g8eZY%IO"5GQ.N.\)4$j35+[@Nh,b+M:ufC-N/mZuIZ.FAnu&N,QV$k=Fj !-U$k=;Yal6)2DFQ1`0%%pd3T!,)7(0tLlfl,@u&fC:g#BpR. "_6ZDZQHSR@+4N[rMCB K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? Wmft2F8l4BOe#9If/1@=i_`i:=oa'4>T>?.aM9a7Jto/lk0+omF*XVH%5#cSkG:\* @-/]"2OSo?3NHDrpuNCq3p"r+1NhG04E@A2 &@@XB$JU;BLZ!+DZ'o!c,^4`A&IW9hON8?Qao/A,jPj?cP9!P$1aWW?h>Ye@,:ifX;dS ](O4=pWE[,bGU)44(ST=""TF[eAfrrb:q1=H=M\Ho!1K,i:VGV)?X`CF^`q`TXEe3`#!TJ01Io\O12Gn>_A"I9Z3Q> @q\AKeYc*B^t17$P\ZQkb8GEAoudE(l=Q]dq5K^G:;\ekWXej1^s0e,o4B&s6rtom @sbVB74A4VC:\H_*i;J!gMDpUq3g0J1R&)TPf?OHIb4K&`IeArdTd'P?>Jd$UlN(e ! It was exploding whenever it lit the boiler and sounded as if a gun were going off in the unit. :oWJOap7NfPPhqRg="7W[*'cB /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a 'A!s$Cgg1Ho&qg+DgZa9NQ,G%R,0^E"ZF@'hgBE?EgNm_:+%b8@oR&(),&R5