Opens in new window Strengthening our Code of Conduct and Ethics and Business Practices Document to communicate our human rights commitments and responsibilities, including explicitly prohibiting child labour and forced, bonded or compulsory labour or any other form of modern slavery in our operations and supply chains. Tino is a Chartered Accountant, a member of the Securities Institute of Australia and the Institute of Company Directors and is a member of the National Executive of the G100. Our Supply Chain Assurance program, launched in FY18, has a clear focus on six key risk areas: This program helps us understand how our suppliers are producing the goods and services we pay them for, and to make sure they comply with Qantas'Supplier Requirements (PDF). The national carrier has a proud history of stepping up in times of crisis and the Group will continue to work closely with the Federal Government to provide repatriation flights, support export industries, share medical aid with our neighbours. Risk Management Policy Sandvik Group 2 0 obj Why Platinum, Qantas, Red 5, and Zip shares are dropping today He commenced with Qantas as Chief Operating Officer in July 2014 and on 1 March 2015 was appointed Chief Executive Officer of Qantas Domestic. Risk Management Policy and Procedure Prior to that, Vanessa was Senior Vice President for Qantas across the Americas and New Zealand; Executive Manager of Commercial Planning, where she was accountable for network planning and revenue management; and Executive Manager for Product and Service where she oversaw transformation in catering, airports and network aimed at driving better commercial and customer outcomes. Its about taking actions now to ensure we can succeed and grow for the decades ahead: building value for our shareholders; creating great jobs for our people; providing world-class service for our customers; and making a positive impact on the environment and community. 4. Contract Engagement, Review and Execution Policy; 4. Qantas maintains it has excellent relations with what the chief executivecalls "our people". Lesley Grant was appointed as Group Executive, People, Culture and Corporate Affairs from 1 November 2017 and previously held the positions of Chief Executive Officer, Qantas Loyalty from 2012 to 2017 and Group Executive Customer and Marketing. We know that how a business conducts its activities and operations can affect the human rights of other people, whether they are employees, customers, workers in our supply chain, or the broader community. Vanessas previous role as Chief Customer Officer of Qantas commenced in February 2018, with responsibilities spanning all aspects of the customer experience and strategy including digital, customer products including lounges and inflight as well as food and beverage. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. Mr Finch holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. Policies - Qantas Volatility is part of the Qantas Group's everyday operating environment, whether it's in the prices we pay for fuel, business and consumer confidence levels, weather patterns across our global network, or broader geopolitical events. Qantas risk management practices capture threats and opportunities that have been assessed using the QRAG, with risks reported to Executive Management based on their significance (risk rating and/or consequence levels). This will have negative impacts on the company profits and may also be an opportunity for the competitors to thrive. A risk is anything that could potentially impact your project's timeline, performance or budget. Alan Joyce has been Chief Executive Officer and Managing Director of Qantas since November 2008. 1 . TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. "Bags aren't making aircraft on time. A key test is whether participating in these external initiatives complements and extends our own reporting in a meaningful way. Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. Across our workforce, we maintain an 'informed culture' of safety and security. Prior to March 2010, Mr Evans roles with Qantas covered many areas including a number of senior financial roles within the Group, commercial and business analytics and the implementation of major business change initiatives; scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day; as well as readiness activities for the arrival of the Airbus A380. Tinos current portfolio includes Group Finance, Group Procurement, Treasury, Investor Relations and Mergers and Acquisitions. Remuneration Committee: Jacqueline Hey (Chair), Maxine Brenner, Michael L'Estrange and Todd Sampson. PDF Group Risk Management Policy - May 2021 - Coca-Cola Hellenic Bottling New airlines entry in the industry and competition in the domestic market, Other Tools and Techniques Tool Identification Techniques. Likewise, the existing competitors are likely to intensify their competition to either increase their market share of maintain their competitor advantage. The Risk Management Process in Project Management Investor day Safety and Health Policy; and 10. A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. Stephanie Tully was appointed Chief Customer Officer in August 2019, following a 15-year career at the Qantas Group spanning operational, commercial, customer experience, marketing and strategy roles across the airline and loyalty businesses. Risk Management Policy is framed as per the following regulatory requirements: Companies Act, 2013: Provisions of the Section 134 (3) "There shall be attached to financial statements laid before a company in general meeting, a report by its Board of Directors, which shall include The Board has established Committees that are responsible for considering detailed issues and making recommendations to the Board. PDF Qantas Airways Limited Safety, Health, Environment & Security Committee With a focus on continuous improvement, the Group is seeking to build on our established compliance program by investing in technological platforms that will support our management of business risks and meet the growing expectations of regulators worldwide. Upgrade my browser. In addition to the human rights due diligence and risk assessment of new and recontracting suppliers, we commenced work to assess our existing unassessed supplier base. The Board of Directors receives a bi-annual Group Risk Report incorporating the Group Short Term (0-3 year) and Long Term (3-10 year) risk profiles, trends, risk interconnectivity and monitors the management of notable risks. ", Another observed: "I feel like the staff have been beaten down. "One incident I'm aware of, the ground handlers, they loaded the aircraft incorrectly," one employee said. The Qantas Group is committed to complying with all applicable laws and regulations, and to conducting business with the highest standards of ethics and integrity. He has over 35 years experience in aviation across a variety of roles, including six years as Chief Financial Officer for Qantas International and 12 years managing regional arm, QantasLink. Prior to joining Qantas, Tino was the CFO of National Express Group Australia (the Australian operations of National Express Group plc), a public transport provider. Management of personal information Qantas Frequent Flyer Tino has significant experience in the Transport industry in both Commercial and Financial roles having worked for a number of Airlines. To find out more about how Qantas is advancing the best of Australia, Under his leadership Qantas has implemented its biggest transformation since privatisation in 1995, renewed its fleet and technology, lifted customer satisfaction to record levels and expanded with new ventures and partnerships. k_'J+BpphOjtH`w=KBfvFl'`' m8d 4=lY1843VW\%zHg^@{yKwco4`PYd9_ Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. FY22 continued to present significant challenges for the Group as we navigated our recovery from the widespread impact of the global pandemic. He has also been a press secretary and senior political adviser to various Australian political leaders and Ministers and worked as a journalist in newspapers and television in Australia, the US and UK. The global financial crisis will affect the international business operations of Qantas Airline. Qantas Airline: Risk Management Plan - Course Researchers In disclosing our financial performance, we comply fully with ASIC regulations, ASX rules and broader global reporting standards. Group Finance Policy; 7. Risk Management Policy | RBA - Reserve Bank of Australia "All the disruptions that we're getting, none of them, in and of themselves, are anything different to what we deal with on a day-to-day basis," he told ABC's Four Corners. Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". It is intended to ensure a consistent approach to risk management throughout the university. GROUP RISK MANAGEMENT POLICY - MAY 2021 Through our streamlined enterprise wide approach to risk management the Audit and Risk Committee is provided with visibility of material risks and our risk mitigation strategies. Naren Kumar was appointed Acting CEO of Qantas International in April 2019. Under the Qantas Group COVID-19 Vaccination Policyall Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence. Risk management is a part of decision making. However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. We aim to build a diverse, inclusive and resilient culture to maximise engagement and performance, and remain an employer of choice in Australia. To find out more about our safety strategy and performance, see page 16 of the Bags are being loaded onto aircraft incorrectly. Talk to people in safety-critical roles in aviation, and it's often not long before conversation turns to the 'Swiss cheese model'. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. Information on our historical performance, including Annual Reports and ASX information can be found in our Investor Centre. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. Following ongoing discussions with the Department of Home Affairs about the repatriation of deportees who have not been granted asylum by the Australian Government, the Department has updated its Persons in Custody (PIC) form so that airlines are advised whether an individual has outstanding proceedings before a court or tribunal prior to international transportation. We're proud of our joint collaboration with government and broader industry to strengthen Australias approach to anti-corruption through our participation in dedicated focus groups, such as the Bribery Prevention Network and our association with industry bodies such as the Global Compact Network. endstream endobj 149 0 obj <>/Metadata 17 0 R/Pages 146 0 R/StructTreeRoot 31 0 R/Type/Catalog>> endobj 150 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 841.89 595.276]/Type/Page>> endobj 151 0 obj <>stream