I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. From: The east and west. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. We stayed at this hotel last summer, June 2010, and left with some bites on us all. I got bitten all over my arms and legs. The Garden of the Gods is 7.5 mi away. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. You can only leave a review within 28 days after check-out. Bed Bug Reports Colorado Springs Marriott Colorado Springs, CO Colorado These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. It is a very nice and reasonably priced Hotel. easy access to the freeway. They want to eat that's all they know.". Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. NEVER again! Liked: Cleanliness, amenities, property conditions & facilities. check in was super easy. We all have bed bug bites all over us and they are very uncomfortable! Yet when I called the hotel from an outside phone to book a room there were several rooms still available. The hotel is clean, the pool is great, and all the little extras make it a great place for families. We verify reviews to ensure the traveler booked with Expedia Group. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Pool was so crowded my 16 year old wouldnt get in. language, whether its just a rating or contains comments as well, etc.). Though the lobby is lovely don't let it fool you! The check-in was fast and easy. The Academy Hotel | 8110 N. Academy Blvd. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Reserved 2 rooms, 1 king & 2 queens. If we find any, we delete them and, if necessary, take action against whoever is responsible. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A chef was available to make made to order eggs/omelets! The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Oh, & rooms were almost sound proof! Copyright 2020 Scripps Media, Inc. All rights reserved. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Check your booking confirmation email to find your booking number and PIN. Something went wrong please try again later. Tripadvisor performs checks on reviews. It seems that communication was lacking in your case, I apologize. But I could not overlook the bed bugs. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. When I checked in I paid in advance for a one week stay at a special winter rate. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. (Click on the Red Icon to view detailed bed bug reports. 15 Top-Rated Hotels in Colorado Springs | PlanetWare Weird. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. 20 Best Hotels in Colorado Springs. Hotels from $50/night - KAYAK Bed Bug - Review of The Academy Hotel Colorado Springs The pool was nice and warm Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. Reviews are most valuable when they are original and unbiased. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews If the staff was better, the hotel would be an excellent place to stay. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Error: This hotel exceeded our expectations. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Bedbug infestations | Department of Public Health & Environment For convenience, each room includes a refrigerator and a microwave. All of which have experienced no problems. They also have very strict protocol on handling complaints such as this. The place was very cute and cozy. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Guests are required to show a photo ID and credit card upon check-in. The Hotel has a regular pest control program in place. Landlord And Tenant Duties Regarding Bed Bugs - Colorado great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! I really didn't know about bed bugs at the time. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Grill/BBQ, Open for: Rooms hallways ,pool area, dinning area. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, 2015 The Academy Hotel, Inc. All rights reserved. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Room was a nice surprise- nice size, comfortable beds and chair. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away Sincerely, John Wilkins/Owner. Needs a deep cleaning. All rights reserved. The good news? Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Room 238 had bedbugs. The mountain view is stunning. The rest of the staff was very, very rude and it did not feel welcoming. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. Local, Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. But this would have been bearable had the staff not been downright snotty and rude. Tasted delicious and the staff was friendly, hard working and good at their jobs. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. I loved it! Booked this on a major travel site for an incredibly low price. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Do you have a room with a view available? The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Free WiFi and a daily hot breakfast with omelets and waffles is included. Highly recommend. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. They have a wonderful breakfast bar. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Rooms were clean & staff at desk was very polite & professional. It's a two bed room. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Was not really expecting housekeeping but they did come during our 3 day stay. Overall the hotel was very nice as was the experience. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. Bed bugs - Fairfield Inn & Suites Colorado Springs Air Force Academy Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Now the cons. Location off highway was amazingly easy. 15 Best Colorado Springs Hotels - The Crazy Tourist I felt like it was inconvenient for us to dine there or something. It seems that communication was lacking in your case, I apologize. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. They're also applicable regardless of the comment's tone. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Rooms were clean and comfortable I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. If the staff was better, the hotel would be an excellent place to stay. You can sort and/or filter them by time of year, review score, and more. I would recommend it if you can handle the unfriendliness of the staff. Children 18 and above are considered adults at this property. Very tranquil atrium area. There's nothing I didn't like. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. Breakfast was top notch. Sign up and we'll send the best deals to you. "One call per month and I was pretty happy. Staff was very nice and helpful, beautiful rooms and location! For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Overall, okay. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. They are also responsible for the costs associated with eradicating the unit of the pests. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Great to have an omelette at breakfast! hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. The only way to leave a review is to first make a booking. I really didn't know about bed bugs at the time. But this would have been bearable had the staff not been downright snotty and rude. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included The most helpful contributions are detailed and help others make better decisions. Our bed was horrible. NEVER again! Ill start with the pros. Surprisingly good place with an interesting main lobby / restaurant area. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Contributions should be travel related. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. I really didn't know about bed bugs at the time. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. WiFi is available in all areas and is free of charge. Yeah right! wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. Prices are the average nightly price provided by our partners and may not include all taxes and fees. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. The front desk staff were excellent as well as the Hotel itself. Its the best place we have ever stayed. A nice grill and bar. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. We all have bed bug bites all over us and they are very uncomfortable! Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. The facility was a great experience for the modest price., They have a wonderful breakfast bar. And it can happen anywhere. Rating 10 - Excellent. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. We checked into the hotel and the person at the counter was very friendly and personable. Bed Bug Reports for Colorado This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Just really not clean. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO The rest of the staff was very, very rude and it did not feel welcoming. If you booked through us and want to leave a review, please sign in first. Colorado State University Extension A great pool in the lobby which is nice for kids. I did not like how dark the place was, and how murky the pool was. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. Bed Bug Reports Embassy Suites Hotel Colorado Springs Colorado Springs In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Yeah right! All cribs and extra beds are subject to availability. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. Bedbugs in room. I really didn't know about bed bugs at the time. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Your contribution should be yours. Basically got one night free with purchase of one night compared to other Hotels in same area. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience.
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