Why would I need store credit when I already purchased the 3rd dress. Order from a different boutique. Please contact us via Live Chat for 24 hour customer care. How can I contact Lucy in the Sky? Please email us at resolution@lucyinthesky.email so we can look into your refund. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. Prom season is here, and you deserve to look and feel amazing for your big party! O2 do tend to change them occasionally if they become oversubscribed. Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. We're so glad that our customer service team was able to assist you. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. Contacting Sky | Sky Help | Sky.com I can always count on you for the best quality and accurate fit. These companies are a dime a dozen, you can 100% find another that actually values customer service. The dress is also incredibly thin and doesn't have much structure. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky This policy is effective from 01/01/2016. FHFA Announces Targeted Increases to Enterprise Pricing Framework Remember, you can do most things online at Sky.com. Amazon.com: Customer reviews: Lucy in the Sky Either you embrace "diaper astronaut love triangle" or you don't . Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! Message KYLA via the following: Please read the product description of each item carefully before purchasing. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. I am beyond disappointed in this company and its respect for its customers. Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. Products used:None, sizing too inaccurate. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. Not to mention that the slip underneath hardly covers anything. Thanks for your feedback. Save. We are not doing wholesale at this time. Sky Contact Number | How to get in touch with Sky | Digital TV Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. Belle R and the team at Lucy in the Sky were great to work with. LUCY IN THE SKY IS OUR GO TO! Very professional. It is 9/23 no dress. . I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. In the end the skirt fit very snug and my booty looks great in it. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. . With no warning either time. You must not establish a link from any website that is not owned by you. Hi Kat! -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! The dresses were way too short - they barely covered my butt. Hi Denver, It has been such a negative experience. Customer service contacts and company information. Don't waste your time or money, just go somewhere else! In November 2022, I ordered for dresses from Lucy in the Sky. The first time it was cancelled altogether. They weren't rude per se, but they were deeply unhelpful. Have e-mailed twice in the last week with no response! Then, the item never ships. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. Call costs from other providers will vary. I HIGHLY recommend NOT ordering from this place. I feel tricked and pissed off. Service 527 So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. -Kate. You'll soon realize why they don't allow real customer reviews on their site Hi Emily, We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. All prices advertised are subject to such changes. We do not provide information to these agencies or companies for marketing or commercial purposes. We're so sorry to hear that your order was delayed. I HAVE MY TRACKING NUMBER. -Kate. Check out what 6,964 people have written so far, and share your own experience. Hi Teagan, Thanks for your feedback. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. -Kate. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. Us either! This site promises to ship an item by a certain date. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. Any orders cancelled within 14 days of being placed can be cancelled for store credit. -Kate. Hi Bailey! Were almost out of time and do not have a back up plan. Thanks for your feedback. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. The package was never opened -- and sent back immediately. Hi Chris! Extremely disappointed and feeling like they stole from me. Twice now, I have not received an order or refund. After waiting since November, I feel as though I should be compensated for this order because of what a negative experience I have had. You can email us at resolution@lucyinthesky.email for any further assistance. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). This company responds to reviews on average within 5 days. - Kate. I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. Sky Support Email. However, this is out of over three hundred reviews. -Kate. But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. Thanks for your feedback. Well look into the stated issue and will work out a way to resolve the situation asap! Lucy in the Sky, Inc. operates this Website. Horrible company and horrible customer service. The prices they charge is not right. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. If i order now when i will receive it? This may prevent you from taking full advantage of the website. Help and support; Contact BT; Back. Hi Kaylyn! We do not save your payment method details on our website. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. International delivery is 5-10 business days. Sorry to hear that you had trouble reaching out to us. Thanks for your feedback. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID . For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! Lucy In The Sky Reviews: Should You Try It? | ClothedUp Also no updates on arrival or even if I will ever get it. It goes against our guidelines to offer incentives for reviews. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. Article created 4 years ag We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. Pepper's Lonely Hearts Club Band. How often does the website restock? Find top links about Lucy In The Sky Login along with social links, FAQs, and more. Yes. Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, If you're reaching out to us regarding an order, please have your Order ID in your message. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. Did all refunds go to store credit or were some people able to get a full proper refund? Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. Please use the following size guide to help determine your size of clothing. GetHuman does not work with Sky's customer support operations, directly or in any . It is an eligible payment method for all U.S orders over $35. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. HELP & SUPPORT. We're so sorry to hear issues with your order. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. -Kate. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. Super fast and helpful; won't hesitate to order from the site/company again! Please email us at resolution@lucyinthesky.email so we can look into your refund for you. We want to make sure this is refunded immediately. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Please note that business days do not include weekends or public holidays. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Thanks for your feedback. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. All orders ship out of Los Angeles, we design all of our styles in-house. It was nothing like the picture. Excellent Customer Service, Quality Name Brands. Finally, the Trust Mamma rating is four stars. lucy in the sky. Great customer service. We're so sorry to hear about the order. Here are 8 tips for writing great reviews. All orders are subject to availability and confirmation of the order price.
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