After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Enter your device passcode. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. It's all a fan needs, all in one app. So do not buy from them unless you have a printer and are semi computer literate. I was happy and excited. Press question mark to learn the rest of the keyboard shortcuts. cant go, and more. This update includes performance improvements and bug fixes. And they had no answers for me. Don't know why it won't work. After entering credit card info (correctly) the next button never lights up to proceed to billing address. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Peter-kay-tickets in Tooting, London | Stuff for Sale - Gumtree Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. Works fine on my computer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. I'm unable to not only log in to the app on my phone, but also on my computer. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Tickets probably arent being delivered until 1-2 weeks before the show. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Alex P. is a great addition to our team. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. Today, My 2 tickets has dissapear in My Events Section. Tap for tickets to see the artists and teams you love. I reached to them through live chat but it's been 20 days and yet no response. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . So basically I got scammed out of $250. PSA: Be careful using AXS when purchasing your tickets find great events near you, buy 100% official tickets, sell your seats if you SOLD TICKETS VIA AXS MoneySavingExpert Forum My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). . Im trying to sell the missing order as it was made in error. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. All of this because we were linked to LAST YEARS tickets! I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Buying Tickets - AXS Help Center I am very frustrated about my tickets! They replied that it happens quite often and therefore there should be no need to worry :-). Our 2022 Transparency Report has landed Then AXSTickets froze, so I killed and restarted it. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. This is the second time I had to deal with AXS and both times I had bad experience. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Yup happened to me too. I know to use PayPal goods and services since it has buyer protection. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Plans can change. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Create an account to follow your favorite communities and start taking part in conversations. Not true! Really?!!!. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. So if you find that your tickets have disappeared it seems there's no need to worry. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Mobile Ticketing | Sacramento State My email was missing a . So basically quit your job if you want to enquire about your ticket. AXS App FAQ | Crypto.com Arena Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. I didnt have a problem with the transition until I downloaded AXS and attempted to login. Anyone else's tickets disappear off of AXS? This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. This is the ABSOLUTE WORST APP I have. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. So if you find that your tickets have disappeared it seems there's no need to worry. Tickets from one order are there, the other order isnt and I havent received two emails either. Get The Big To-Do. Thats not all! Still don't see your tickets? AXS (company) - Wikipedia Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. LTE/3G/2G (auto connect). WHY cant they just refund my credit card and WHY is it they dont want my cr card #? Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! The tickets were $300 too. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. I bought season tickets for houston livestock show and rodeo to resell. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. I constantly had to check everyday because it would log me out everyday. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. And that was after the minutes that passed by before I actually set the timer. If so, how? Same here! Sortir et rejoindre la voie. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. What a stupid, stupid product decision. DISCOVER GREAT EVENTSTheres so much to see. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Buy AXS Tickets, Prices, Tour Dates & Event Schedule - TicketSmarter After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. What does face value mean? Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Does my friend have to accept each ticket separately? Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Thanks for the review and enjoy your event! I understand theres a pandemic going on, and Ive tried being patient for weeks now. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? Create an account to follow your favorite communities and start taking part in conversations. LearnMore. AXS has gone down the hill as soon as they stopped taking calls. Hopefully this will save someone from the panic attack I just had over my tickets. They hold your money forever if there is any issue with your event or if you sold your tickets. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. And they had no answers for me. BUY THE PERFECT TICKETSFront row or on the aisle? The next day I got the same email twice simultaneously. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. AXS Mobile ID Ticketing FAQs | T-Mobile Arena I can't even get into the the app on my phone. I will be disputing this charge with my bank. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. For more information, please see our In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. AXS Ticketing & Mobile Delivery. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. And the pending charges. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? My recipient never received an email with the shared ticket (definitely input the email address correctly). AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. What is wrong with the App, if I delete it and reinstall will I lose my tickets? I am concerned as the show is coming soon. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Ugh! Reddit and its partners use cookies and similar technologies to provide you with a better experience. I buy tickets on other companies and never have problems like this. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. AXS Tickets app not working? crashes or has problems? - JustUseApp I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Expires: Dec 19, 2024. So purchasing through the website and AXSTickets doesnt work - even with all their tips. I have uninstalled and reinstalled the AXS app. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. He never received the email. 5. Tap for tickets to see the artists and teams you love. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. I tried buying tickets on the website, got an error with payment. avoid getting your tickets via this app at all costs! After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. I assume the meet and greet is after. I have reinstalled the app to see if it was an error in an update. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Tickets disappeared from my AXS account : r/stillwoozy - reddit Follow the AXS Tickets iOS app troubleshooting guide Here . I have deleted data and cache to no avail. Yet I do not have my tickets or any co formation. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. AXS connects fans with the artists and teams they love. 5 comments 100% Upvoted This thread is archived I had to try get them on chat again and never got to talk to anyone. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Many mails, all saying I had to click on "Your events", to get my ticket. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. What's a "Waiting Room"? The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Very disappointed. I got in touch with AXS and the woman I spoke to assured me that everything's alright. AXSTickets currently states that the tix were transferred on March 14, 2019. The only problem is, Im not using Safari so it should make a difference. Hooray!But it forgot who I was and told me to create an account again. BUY THE PERFECT Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Worked last week when I checked. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Official Tickets and Your Source for Live Entertainment | AXS.com After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. No. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. do not use AXSTickets to sell tickets. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. Their customer service is also by far the worst i have EVER experienced. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Hi Lennie, Thank you so much! Now, tell me why this is happening. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Info LER - Magazine d'actualit I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! Will NEVER use them again. So far, my experience has been seamless. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Lets try again. So I kept trying and the same thing kept happening. tl:dr - Crashy app. I do have te pending charges too, how did you contact them? I can't log in to the mobile app. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. They said he had 6 tickets ( I only had 5!) Buying Basics How can I buy tickets? First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. Sent to voicemail every time, no calls back. Tried resetting my password but no email sends to my account. Worst customer service YET again!